DoubleTree by Hilton Hotel Jackson is a modern hotel located just off Interstate 40, approximately 1.4 miles from Union University and a short drive from downtown Jackson, Tennessee. Its convenient position makes it suitable for both business travelers and visitors looking to explore local attractions such as the Casey Jones Home & Railroad Museum and Rusty's TV & Movie Car Museum. The nearby Jackson Regional Airport is about a 12-minute drive, adding to the ease of access.
The property offers a combination of indoor and outdoor heated pools, which guests frequently mention as a highlight. Guest reviews note the comfort and cleanliness of the rooms, many of which have been recently updated to provide a spacious and contemporary feel. The hotel features amenities including free Wi-Fi, air conditioning, a fitness center, business center, and free parking, though it does not offer airport shuttle services or allow pets.
Onsite dining options center around the Twist Grill & Bar, a restaurant praised for attentive service and a menu featuring Southern-style cuisine and seafood. Guests have appreciated the inviting atmosphere of the restaurant and the availability of room service. Breakfast is available on a paid basis, and the hotel maintains a smoke-free environment, with facilities designed to accommodate families and accessible guests.
Reviews generally highlight the friendly and accommodating staff, with several guests pointing out personalized service and shifts made to assist during special circumstances. While some remark on ongoing updates and construction, these improvements aim to enhance the guest experience. The hotel’s rating of 3.9 across over 1,400 reviews reflects a solid reputation among visitors seeking practical comfort and modern conveniences in Jackson.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.